Restaurant Optimization & Evaluation
Our comprehensive restaurant evaluation and optimization services provide a fresh, unbiased perspective to drive growth and productivity. Using the A-E Theory of Success, our experienced team assesses and evaluates your restaurant's organizational effectiveness, identifying opportunities for targeted improvement. We focus on professional development and strategic initiatives to elevate your restaurant's performance, taking a good restaurant to great and a great restaurant to even greater heights. Our expertise spans front-of-house and back-of-house operations, staff management and development, customer experience, and operational efficiency. We develop customized strategies to enhance employee retention, communication, teamwork, and recognition, while also refining menu engineering, pricing, and customer feedback processes. Our goal is to empower your team to achieve excellence, with transparent reporting and actionable recommendations tailored to your restaurant's unique needs and aspirations.
Meet the Team
Yonas Ermias, Director of Operations, Project Manager
Yonas Ermias, studied Computer Science and Mathematics at Liberty University. He is also registered with the IRS as an RTRP through 2025 and as an EA/RTRP from 2011-2017. Yonas possesses decades in most of the following and years of experience in sales, project management, budget, operations, accounting, public relations, advertising, marketing and executive administration. He is also fluent in Spanish and Amharic and can carry conversations in Serbian, Mandarin, and Sign Language.
In his free time Yonas enjoys reading, cooking, anything wine, playing chess, word games, basketball, and working out.
Mike Silkworth, Industry Strategy Analyst
Mike Silkworth studied Secondary Education with a minor in History at Kutztown University. He has close to 20 years of experience in the restaurant industry. With 4 different industry standard restaurant types; fast food corporations and franchises, casual and fine dining restaurants privately owned and world leading corporate chains.
In his corporate career he went from Top 20 Training Coordinator in his company within 5 years and transitioned to Kitchen Manager then Operations Manager the following year. His first year as an Operations Manager he won awards for 100% heath inspection, lowest turnover, most improved turnover %, and top 3 in the company in food costs. He has a passion and dedication for enhancing the skills and potential of individuals through training and growth opportunities. Mike possesses expertise in food safety, quality, and speed of service.
In his free time he enjoys spending quality time with his daughter and watching movies.
Samuel Sablich, Operations Performance Analyst
Samuel Sablich studied Sociology at Kutztown University. Sam has over 14 years of experience in the restaurant industry. The supermajority of that time was spent atop corporate chains. With over a decade in restaurant management, he held both Kitchen Manager and Executive Chef positions.
Sam is competitively skilled and has extensive expertise in proficiency development, optimizing restaurant operations for efficiency, implementing industry standards, and creating systems to enhance daily operations. He has a passion for improving processes and achieving excellence in restaurant management.
In his free time he enjoys cooking, baking, using AI, riding his electric bikes, and watching movies.